AI Coaching · AI Builder · AI Product Consulting

Privacy Policy

Last updated: May 5, 2026  ·  Copotential.

This Privacy Policy describes the policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Your Personal Data is used to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "Copotential", "I", or "my" in this Privacy Policy) refers to Copotential, San Francisco, California, USA. For the purposes of the GDPR, the Company is the Data Controller.

  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: California, United States.

  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

  • Do Not Track (DNT) is a concept promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

  • GDPR refers to EU General Data Protection Regulation.

  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purposes of the GDPR, Service Providers are considered Data Processors.

  • Session refers to a one-on-one coaching, discovery, or consulting engagement that You may book with the Company through the Service or by arrangement with the Company, for a one-time payment or by separate agreement.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Copotential, accessible from https://copotential.com.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using the Service, You may be asked to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Your general availability, shared when You book a Session, which is used to coordinate the specific date, time, and time zone of the Session with You by email
  • Usage Data

Personal Data is collected in the following situations:

  • When You book a Session: Your name, email address, phone number, and general availability so the Session can be coordinated and scheduled with You.
  • When You contact through the contact form on the Website: Your name, email address, phone number, and the content of Your message.
  • When You make a payment: all payment processing is handled by the third-party payment processor, Stripe, on Stripe's own website, to which You are redirected from the Service when making a purchase. No payment card information is seen, collected, or stored by the Company, and no payment transaction records are received or retained by the Company; those records are retained by Stripe in accordance with Stripe's own terms and policies.

Your Personal Data is not sold.

This information is used to provide, maintain, and support the Service, to fulfill contractual obligations to You (for example, to deliver a booked Session), and, with Your consent where required, to occasionally notify You about updates or other services offered by the Company.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, certain information may be collected automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

Cookies and similar tracking technologies are used to track activity on the Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze the Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

The following cookies are used:

  • Necessary / Essential Cookies (Session Cookies): These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. Without these Cookies, the services You have asked for cannot be provided.
  • Analytics Cookies (Persistent Cookies, only with Your consent where required): If You consent to analytics when prompted, third parties such as Google Analytics may place cookies on Your Device to track website traffic and usage patterns. You can opt out at any time through Your browser settings or by installing the Google Analytics opt-out browser add-on.
  • Payment Processing Cookies: The third-party payment processor, Stripe, may set cookies to enable secure payment processing and fraud prevention when You make a purchase or book a Session.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of the Service may not function properly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including to monitor the usage of the Service.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for services You have purchased (such as a Session) or of any other contract with the Company through the Service.
  • To schedule and conduct booked Sessions: to use Your name, email address, phone number, and the availability You share in order to coordinate, schedule, confirm, reschedule, conduct, and follow up on Sessions You book, primarily by email.
  • To enable payments: to direct You to the third-party payment processor (Stripe) so that Your purchase can be completed. Payment is made directly on Stripe's own website; no payment card information is received or processed by the Company.
  • To respond to Your inquiry: to reply to Your message submitted through the contact form on the Website.
  • To contact You: to contact You by email regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates and service announcements, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information about other goods, services, and events which are offered that are similar to those that You have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: to attend and manage Your requests.
  • For business transfers: In the event of a merger, acquisition, or sale of Company assets, any Personal Data held may be transferred as part of that transaction.
  • For other purposes: Personal Data may be used for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and to evaluate and improve the Service, products, services, marketing, and Your experience.

Your Personal Data may be shared in the following situations:

  • With Service Providers: Personal Data may be shared with Service Providers to monitor and analyze the use of the Service (for example, Google Analytics, with Your consent where required), to host the Website (Firebase/Google), to direct You to payment processing (Stripe), and to send transactional email.
  • For business transfers: In the event of a merger, sale of Company assets, or acquisition, any Personal Data held may be transferred to the acquiring entity.
  • With Your consent: Personal Data may be disclosed for any other purpose with Your consent.

Retention of Your Personal Data

Personal Data will be retained only for as long as is necessary for the purposes set out in this Privacy Policy. Personal Data will be retained and used to the extent necessary to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

The following retention periods apply:

  • Contact form submissions and correspondence: up to 24 months from the date of submission to resolve follow-up inquiries, track service quality, and defend against potential legal claims.

  • Session booking records (name, email, scheduling information): up to 24 months from the date of the Session to manage follow-up, resolve disputes, and defend against potential legal claims.

  • Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection.

  • Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

Payment and transaction records are not retained by the Company. All payment information is processed and retained by Stripe in accordance with Stripe's own terms and policies and any applicable tax or financial record-keeping obligations.

Personal Data may be retained beyond the periods stated above where required by legal obligation, where necessary to establish, exercise, or defend legal claims, or where You have explicitly requested retention.

When retention periods expire, Personal Data is securely deleted or anonymized. Residual copies may remain in encrypted backups for a limited period consistent with backup retention schedules.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating location and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Where required by applicable law, international transfers of Personal Data will be subject to appropriate safeguards. All steps reasonably necessary will be taken to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request assistance in deleting the Personal Data that has been collected about You.

You may contact the Company to request access to, correction of, or deletion of any Personal Data You have provided, including information provided through the contact form or a Session booking. Deletion requests will be processed within 30 days of receiving them.

Please note that certain information may need to be retained where there is a legal obligation or lawful basis to do so (for example, transaction records retained to comply with tax and accounting laws, or information needed to establish, exercise, or defend legal claims).

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. Notice will be provided before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

Personal Data may be disclosed in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While commercially reasonable means are used to protect Your Personal Data, its absolute security cannot be guaranteed.

Detailed Information on the Processing of Your Personal Data

The Service Providers used may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on the Service in accordance with their Privacy Policies.

Analytics

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Service. You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Hosting

The Website is hosted using Firebase, a suite of services provided by Google, for website hosting and related backend infrastructure.

Payments

The Service offers paid Session bookings. All payments are one-time charges. No subscription-based billing is offered. All payment processing is handled by a third-party payment processor.

When You make a purchase, You are redirected from the Service to the third-party payment processor's own website to enter and submit Your payment card details. No payment card information is seen, collected, or stored by the Company, and no payment transaction records are received or retained; those records are retained by the payment processor in accordance with their own terms and policies. The payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

Personal Data may be processed under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or those of another natural person.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

International Transfer of Personal Data

Personal Data may be transferred, stored, and processed in countries other than the country in which You are located, including countries outside the European Economic Area ("EEA") and the United Kingdom ("UK"), where data protection laws may differ.

Where Personal Data is transferred outside the EEA/UK to a country that has not been recognized as providing an adequate level of protection, appropriate safeguards are relied upon, such as the European Commission's Standard Contractual Clauses ("SCCs") and/or the UK International Data Transfer Agreement ("IDTA") or the UK Addendum to the SCCs (as applicable), and supplementary measures where appropriate.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update, or delete the information held about You. Please contact the Company for assistance.
  • Request restriction of processing. You have the right to ask that processing of Your Personal Data be restricted in certain circumstances.
  • Request correction of the Personal Data held about You. You have the right to have any incomplete or inaccurate information corrected.
  • Object to processing of Your Personal Data. This right exists where legitimate interest is relied upon as the legal basis for processing and there is something about Your particular situation that makes You want to object.
  • Request erasure of Your Personal Data. You have the right to ask that Personal Data be deleted or removed when there is no good reason to continue processing it.
  • Request the transfer of Your Personal Data. Your Personal Data will be provided to You, or to a third party You have chosen, in a structured, commonly used, machine-readable format, where applicable.
  • Withdraw Your consent. You have the right to withdraw Your consent to the use of Your Personal Data at any time.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights by contacting the Company. Please note that identity may need to be verified before responding to such requests. Requests will be responded to as soon as possible, generally within one month.

You have the right to complain to a Data Protection Authority about the collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

The Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Children's Privacy

The Service does not address anyone under the age of 16. No personally identifiable information is knowingly collected from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Personal Data, please contact the Company. If it becomes known that Personal Data from anyone under the age of 16 has been collected without verification of parental consent, steps will be taken to remove that information.

Links to Other Websites

The Service may contain links to other websites that are not operated by the Company. If You click on a third-party link, You will be directed to that third party's site. You are strongly advised to review the Privacy Policy of every site You visit. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. You will be notified of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any questions about this Privacy Policy, you can contact the Company: